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You are not alone

According to Statistics Canada, it is more common for households in Canada to have debt than to be debt-free. At the Credit Bureau of Vernon Ltd, we understand this, which is why we do our best to work with you so that these bills get paid.

We also understand that credit ratings and credit scores seem like a mystery to most people.

Get in Touch with Us

Talking with a collection agent can seem like the scariest thing in the universe, but at the Credit Bureau of Vernon Ltd, we take pride in being both professional and understanding. While our aim is to get the debt paid, we are happy to work with you to find space in your budget.

We will discuss the accounts with you through phone calls, texts, emails, and even 'snail mail'.

We don't do in-person consultations, however you can come to our office to make payments.

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Executive Making a Phone Call

When you're calling

If you’ve received an email or lettermail from us, keep it handy for your call; it contains the information we need to find the account in our system. It will have the name of the person who owes the money, the name of the person or business that money is owed to, their account number, our file number, and the amount still owing. It’s a lot of information, we know, but it’ll make finding your particular file a lot easier.

We make hundreds of calls to people every day, which is why it’s so important for you to have that file or reference number handy. We’ll track down the agent who called, and the two of you can talk. Even if that particular agent is unavailable, with your file or reference number we can still find your file and another agent can talk with you about it.


Still nervous about calling? Fill out our contact form, and we’ll pass your message along to the agent handling your file.

Ready to pay?

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